Frequently Asked Questions (FAQ)

 


I’ve never heard of Timber Creek.  How long have you been in business?

Timber Creek was originally founded as Kovac’s hall.  We began business in 2005 and have been honored to host over 600 events in the last 12 years.  Starting in mid-November 2017 Kovac’s hall will close for 4 months to undergo extensive renovations.  It will be reopened under the same management beginning March 2018 as Timber Creek Event Center.


I’ve been to Kovac’s Hall in the past, what will be different under the Timber Creek name and remodel?

We will be undergoing an extensive makeover.  Some of the changes you can expect include a full timberframe interior with handcrafted full dimension timbers.  Complete change of lighting and wall finishes.  Dedicated bar area.  Bathroom remodel.  Integrated sound system.  Exterior renovation including dedicated outdoor wedding area with sound.  Addition of private bridal and groom areas.  Our bridal suite is a 2,100 sq/ft home with 3 bedrooms, makeup room, 2 bath, living room, full kitchen, and laundry room.  Overnight stay options included in our pricing.


What is your vendor policy?

While we will be glad to recommend vendors for your event, Timber Creek has an open vendor policy for your convenience.  There are no additional fees or up-charges for outside vendors.


Do you allow alcohol?

Beer, wine, and mixed drinks are permitted at our venue.  If you are charging a fee for drinks you will need to contract with a licensed bar service.  We can make recommendations if needed.


Is a deposit required to secure my wedding date and what is the cancellation fee?

A deposit in the amount of $500 is required to reserve your date.  This amount will be applied as payment toward the facility rental.  50% payment is due 6 months prior to your event.  Balance is due 7 days prior to your event.  In the event of cancellation, all payments are non-refundable unless we are able to re-book the date to another customer.


If using your outdoor area for our ceremony, what is the backup plan in the event of weather?

Any outdoor wedding may be moved at your request to our timberframed indoor banquet area.  Keep in mind that there may be some turn around time after the ceremony if tables and chairs need to be moved or rearranged in order to facilitate an indoor event due to weather.


How many other weddings may be booked on my day?

We only allow one event per day.  It will be yours only.


Are there any additional fees or deposits?

Depending on the number of guests and type of event Timber Creek may require a damage deposit at our discretion.  If a damage deposit is requested this will be discussed at the time of booking.  The full amount will be returned within 5 business days from your event provided there is no damage to the facility.  No other fees or deposits are required.  Regardless of a request or non-request for a damage deposit any damage to the facility by guests of the contracting party and associated costs of repair are the sole responsibility of the contracting party.

Do I have to pay sales tax?

While we are required to charge sales tax on the rental of our venue, sales tax is already figured into our listed package pricing.


Who is responsible for clean up and tear down?

In order to make your day worry free, our event staff will take care of all cleanup and tear down after your event.  We do request that you remove any items that you wish to keep at the conclusion of your event.  Timber Creek will not be responsible for items left after your event.  Bridal suite should be left visibly clean and ready for us to deep clean.


What time can the wedding party or vendors get access to the facility?

Access to the facility begins at 4pm the day prior to your event if booking a Saturday or weekend wedding package.  Access Saturday begins at 7am.  For Sunday weddings access begins at 7am the day of your wedding.


What time must we exit the facility?

Guest must exit the facility at 12am.  Immediate family members, close friends, and vendors helping to remove equipment or items you wish to take with you must exit the facility by 12:30am.

What are your rental rates?

Our rates and everything included can be found on our wedding packages page.